Challenges
Integrating multiple payment gateways while maintaining security compliance and regulatory alignment. Navigating Central Bank of Nigeria (CBN) policies to create a smooth, user-friendly onboarding process. Ensuring design consistency and responsiveness across both app and website. Balancing complex financial workflows with a simple, intuitive user interface. Maintaining high performance, scalability, and reliability under heavy transaction loads.
Results
Delivered a seamless and secure multi-currency transaction experience. Increased user retention rate, reduced drop-offs, and streamlined onboarding flow. Enhanced usability across app and web platforms, improving accessibility and customer satisfaction. Achieved faster transaction speeds and smoother navigation, resulting in a swift, simple, and reliable digital payment experience.
George Anaele
MD, TinaPay
